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Position Overview

Salesforce Solution Architect with Health Cloud


The Salesforce Solution Architect will be responsible for designing project solutions with different clouds on the Salesforce platform (e.g. Sales & Service, Health Cloud, Community Cloud, Marketing Cloud). In this capacity, the Solution Architect will have an expert understanding of Salesforce.com standard applications functionality, Salesforce application development and integration, and will marry these products with business requirements to ensure optimal scalable solutions and adoption for our clients. Candidate must be able to lead business requirements gathering sessions, write requirements, solution design documents and manage configuration tasks. They also must have a solid business understanding and be able to translate business process flows into technical use cases.

Roles and Responsibilities

  • Design and document an end-to-end Salesforce solution to include:
  • Leading business requirements workshops with business leaders, subject matter experts and key client sponsors and stakeholders
  • Leading projects through requirements definition and solution design phases and
  • Writing solution design documents
  • Deliver solutions for the Salesforce.com platform to meet business requirements
  • Contribute to every phase of the project lifecycle, including development, testing, deployment, and supporting
  • Effectively work with Project Managers, Customers, Development Leads and the Account Managers
  • Managing scope and client expectation
  • Designing and managing the execution of user acceptance testing and ensuring a quality solution is delivered.
  • Educate Customer as a Salesforce.com Evangelist

Education and Required Experience

  • A level of knowledge equivalent to 7 years working in a professional Salesforce solutioning environment
  • At least 3 years of experience managing large technology engagements across the full implementation life cycle
  • Experience analyzing, designing, building, testing and deploying digital healthcare solutions in complex environments
  • At least 3 years of external client facing / consulting experience
  • Ability to engage and manage mid-level client relationships (manager and director level) Knowledge of enterprise architecture and its key systems
  • Industry / consulting experience in healthcare, preferably on payer or provider side-
  • Salesforce Certified Administrator
  • Sales and/or Service Cloud Consultant
  • Open to travel
  • Bachelor’s Degree in a related field or equivalent work experience

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