Junior Solution Architect

Position Overview

Roles and Responsibilities

Building credibility by demonstrating expertise and following through on commitments
Salesforce configuration, installation, setup, and architecture
Participating in discovery meetings to identify and document client requirements in order to develop creative solutions using best practices and Salesforce products
Configuring Salesforce environments to meet clients’ requirements
Working with clients and partner institutions to define project scope, goals, deliverables, tasks, and identify requirements
Communicating with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule
Working closely with internal team members to deliver products and services with prospects and customers

Experience and Qualifications:

3+ years total Salesforce experience
1+ years experience with solution architecture
End-to end Salesforce.com implementation experience with the following focus:
- Solution Architect experience on implementation projects using Agile Iterative approach
- Understanding of key Salesforce.com architectural concepts and how they influence design
- Force.com platform experience, including the limitations of the platform (e.g. API and governor limits)
Evaluation of Salesforce.com with 3rd party solutions
Ability to meaningfully articulate Salesforce terminology, processes, functionality, and architecture
Applied knowledge of SFDC and CRM processes including Sales, Services and Marketing functions
Salesforce Developer and/or Consultant-level certifications (architecture certifications a plus!)
Ability to create workflows, architectural diagrams, technical specifications (experience creating complex process flows using Lucid Chart/Vizio)
Excellent verbal and written communication to technical audiences, non-technical audiences, and senior management.
Strong knowledge of software quality assurance best practices and methodologies.

Additional Skills and Traits

Ability to coordinate and manage multiple projects and prioritize tasks
Highly organized, detail oriented, innovator
Emotionally intelligent; ability to manage people and situations with tact
Must be able to “think on your feet” and demonstrate a strong ability and initiative to learn
Consultative, great listener, proactive
Flexible, adaptable, responsive
Trustworthy, reliable, respectful
Able to maintain confidentiality at all times
Accountable and open to constructive feedback
Open to the possibility of travel (with safe travel protocols according to COVID-19 precautions)