Picture for Salesforce Project Manager, open position number Eide Bailly - Salesforce Project Manager

Position Overview

A typical day as a Technology Project Manager may include the following:

  • You are responsible for managing our technology projects for our clients involving our NetSuite, Salesforce, Data Analytics, Boomi/Integrations, Cybersecurity and Advisory services.
  • Create and maintain positive customer relationships to ensure clients are receiving services that meet their business needs. Act as the liaison between client, internal resources, and third-party consultants by serving as the primary customer contact during the life cycle of the project.
  • Work collaboratively with our consultants, technical teams and functional analysts to ensure our client's technology projects are delivered within project scope, on time, on budget and with high-quality deliverables.
  • You have strong experience managing projects that utilize waterfall and agile methodologies.
  • Create and maintain project plans, work breakdown structures, schedule, and resource allocation for analysis and design, configuration, system integrations, data migration, cybersecurity, and consulting projects.
  • Communicate effectively with clients regarding the project progress, technology, functionality, and business process to ensure satisfaction targets are achieved.
  • Develop and manage accurate work estimates, project budgets and timelines.
  • Manage enterprise projects, complex projects, and savvy clients
  • Exercise required controls and proposed improvements as required, including quality plans, issues and action logs, risk management plans and change control plans for all aspects of the project.
  • Ensuring accurate client billings, time and billing reconciliations, and on-time payments are received for work performed on projects.
  • Utilize project and program management methodologies and tools to support project execution with the flexibility to adjust for client specific needs and expectations.
  • Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success.
  • Support various clients concurrently with aggressive timelines to achieve objectives including client satisfaction and implementation profitability.
  • Train lower-level staff on the various aspects of project/program management and delegate work based on availability and experience.
  • Up to 25% travel may be required.

Who You Are

  • You have experience managing and/or implementing ERP, CRM, or Data Analytics projects for small and mid-size clients and projects
  • You have 7+ years of project management experience in a professional services / solution implementation organization.
  • You have strong business acumen and organization leadership skills; assertive and diplomatic; self-directing; able to manage up and down the organization with influence; willing to hold others accountable.
  • You have advanced knowledge of project management standards and technology practices.
  • You are able to work simultaneously on multiple projects and meet deadlines by setting priorities.
  • You have the ability to effectively communicate complex issues to clients, executive leadership and all employee levels to include both verbal and written communications.
  • You possess strong consulting skills and the ability to quickly assess situations, identify gaps and present possible solutions.
  • You thrive on establishing and maintaining effective working relationships with coworkers and clients.
  • You have a Bachelor's degree in Business, Information Systems or a related field.
  • Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.

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