Picture for Associate Director Salesforce Platform Development, open position number Brenntag - Associate Director Salesforce Platform Development

Position Overview

Responsibilities

• Be the go-to product technical expert in your area for other internal teams, executives, sales, marketing, customers, and partners. You will have detailed knowledge of your product (Sales, Service, Marketing, CPQ, B2B, Experience Cloud, Value Added Services and Slack, but not limited to) area today as well as a broad vision for the future.

• In this role you will customize, develop, maintain, enhance, and optimize Brenntag’ Salesforce applications by working in close interaction with the Architect, Leads, business analysts and other members of the development team

• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.

• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.

• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.

• Tackle implementation issues and demonstrate ability to work towards successful resolution.

Own the complete software development lifecycle; defining, prioritizing, designing, and leading implementation and testing of new features within a fast paced, Agile environment

• Define, manage and improve the software and product development processes by working closely with high-performance engineers

• Collaborate with other teams internally to ensure we are working towards a cohesive customer solution in a large and complex environment.

• Architect and develop the innovative technical design and implementation approach with the overall product line goals and objectives in mind

• Own team's operational excellence, including creation of and monitoring of metrics and alarms in a continuous process improvement environment

• Be responsible for developing and customizing Salesforce applications using Apex, Visualforce, JavaScript, SQL, SOAP/REST Web Services, Lightning

• Automate processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, E-mail Alerts

• Create and maintain technical documentation including process documentation, naming and commenting conventions and Salesforce policies/procedures

• Evaluate, install and administer 3rd party managed services package and provide first-tier-support

• Support and transform business offerings into effective on-line commerce

channels through innovative systems and process design, systems integration, and multi-channel marketing

• Plans and performs analysis of Salesforce Platform activities and/or functions and guides the subsequent design and implementation or improvement of existing eCommerce applications

• Design enhancements strategy based on continues delivery.

• Participate in the technical design of Salesforce Platform follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed

 • Provide guidance on application and integration development best practices, enterprise architecture standards, functional and technical architecture and design, environment management, testing, and Salesforce platform education

• Absorb new product and technical capabilities from Salesforce during new product releases and acquisitions

• Oversee data architecture for Salesforce Platform focus on Customer 360.

• Facilitate and oversee code review sessions to ensure design and configuration is consistent across the applications and standards have implemented.

• Build, manage, mentor, and inspire team(s); managing performance, goals and development potential

 

Requirements:

• Experience Managing, motivating and retaining a high-performance software engineering team

• 2+ years of management experience

• 8+ years relevant Salesforce experience in Sales Cloud, Service cloud

• 8+ year of experience in Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and Migration Tools 6+ years of IT experience.

• 5+ years of extensive hands-on experience in salesforce configuration and customization.

• 5+ years of experience coding development, experience with Apex, Visual Force, Force.com, and Lightning.

• 3+ years of experience with Integration between Force.com and various systems, platforms, and data migration.

• Should have solid experience in salesforce security model and data model.

• Excellent debugging skills; able to debug complex technical issues involving multiple system components.

• Education: Bachelor’s degree or equivalent years of applicable experience

• Salesforce Admin 201 Certificate/Salesforce Platform Developer I or II Certificate

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