OmniStudio Consultant

Course Overview

The OmniStudio Consultant course teaches students OmniStudio and OmniScripts and helps prepare students for the Salesforce Certified OmniStudio Consultant exam. Candidates preparing for Salesforce Certified OmniStudio Developer would also benefit from this course, but will require additional self-study to focus on the more technical aspects covered by that certificate.  The course will explore all the functionality of OmniStudio and teach students how to create guided interactions for some real world use cases.

This course is delivered in a workshop structure and is delivered by a senior instructor with many years of real world consulting experience

The class will cover the following primary topics:

  • OmniStudio overview
  • FlexCards
  • OmniScripts
  • Using FlexCards for Integration
  • OmniStudio Interaction Consoles
  • Expression Sets
  • Decision Matrices
  • DataRaptors
  • Calculation Matrices and Procedures
  • Implementation Best Practices
  • Troubleshooting

Who Should Take This Class

  • Individuals with 2 to 5 years experience with Salesforce in the role of Administrator, Business Analyst, Consultant, Delivery Manager, Project or Program Manager or UI / UX Designer
  • Salesforce Developers preparing for the OmniStudio Consultant certification

Prerequisites

  • Salesforce Certified Administrator or equivalent experience (Required)
  • Salesforce Certified Platform App Builder (Highly Recommended)
  • Salesforce Sales Cloud Consultant certification or equivalent experience (Recommended)
  • Salesforce Service Cloud Consultant certification or equivalent experience (Recommended)
  • Salesforce Experience Cloud Consultant certification or equivalent experience (Recommended)

Format

  • 5 days In-person training
  • 5 days virtual instructor-led training

Upcoming Classes

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Location

C-17383

1/9/20231/13/2023Eastern Time (US)10:00 am6:00 pmJeremy WhiteVirtualRegister
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