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Training Class

Salesforce Public Sector Solutions

Salesforce Public Sector Solutions

Course Overview

This class is the final step in a learning path designed to prepare students for the Public Sector Solutions Accredited Professional accreditation. This is the only hands-on, instructor-led Salesforce Public Sector Solutions (PSS) class currently available.   

This course is recommended for individuals with experience administering and configuring Salesforce who want to become proficient with Public Sector Solutions. 

The course will cover the following topics:

  • Public Sector Solutions Data Model
  • Setup, Security & Configuration of Public Sector Solutions
  • Service Cloud Integration
  • Experience Cloud Integration
  • OmniStudio
  • Licensing & Permitting
  • Inspections
  • Grants Management
  • Emergency Response
  • Employee Benefits

There will also be exam preparation which includes a sample exam and a detailed review of the exam.

As a participant in the class, each student will be given a practice learning environment to use during hands-on exercises during the class. The student will be able to use this learning environment after the class without any additional fee. 

Prerequisites (Required):

Prerequisites (Recommended):

Format

  • In-person
  • Virtual
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