Salesforce Certified Service Cloud Consultant Exam Prep
(SP-CRT261)

Course Overview

Salesforce Certified Service Cloud Consultant Exam Prep

This is an intensive exam preparation workshop designed as the final step* in preparing a participant to take the Salesforce Certified Service Cloud Consultant Exam. Prior to the start of the workshop, participants will be given a link to a practice Service Cloud Consultant exam to take on their own. Participants will receive their grades and a full report of correct and incorrect answers. During the workshop, the instructor will review each and every practice exam question and discuss why the correct answers are correct, why the incorrect answers are incorrect, key words and concepts to look for in exam questions and strategies for getting the correct answer. 

This workshop is delivered by a senior instructor with many years of real-world Salesforce experience and is specifically designed to prepare participants to pass the Salesforce Certified Service Cloud Consultant Exam. 

Prerequisites

• Salesforce Certified Service Cloud Consultant (SP-CON261) or equivalent hands-on experience with Salesforce

Format

• In-person
• Virtual

* Exam prep workshops are not a replacement for training. Participants should have completed training prior to attending the workshop or should have equivalent hands-on experience.