Consulting for Training Programs

Off the shelf training won't work for you because your company is unique and your business processes are complex. You need a Salesforce training program specifically designed for your organization. Stony Point can help.. We’ve been doing this for a long time and we know what works and what doesn’t. We bring that experience to every engagement. Our team of Salesforce experts will help you design and implement a solution that will meet your business needs and ensure a high level of user adoption.

Custom Training

Organizations with a highly customized instance of Salesforce need training specifically designed for their unique environment. We can build and deliver anything from a short, custom virtual class to a full change management and adoption program. Stony Point has the team and experience to roll out globally to thousands of users and managers virtually, in-person or both. We have trainers on 6 of the 7 continents that can deliver your program locally in any popular language.

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Curriculum Development

Stony Point can develop curriculum, including video production, for any training program. We've created content for Sales Kick-Off events, global Salesforce training programs, custom applications from the AppExchange, content for use in digital adoption platforms and learning management systems and more. No matter the need, Stony Point can create the curriculum. We’re experts at understanding and internalizing new technology quickly and then crafting learning experiences that educate users no matter their skill level.

Our process ensures the training fits meets the needs of our customer, its employees, and their various learning styles. We develop an understanding of our clients needs using our proven process that involves interviewing stakeholders, subject matter experts and users. We then design and build the best curriculum for the situation, taking into consideration time constraints and budget. Upon completion of the material, we either deliver the training or hand it off to the client, using techniques such as train-the-trainer, for the client's team to deliver themselves.

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User Adoption

Would you like to increase Salesforce user adoption? We can help. The best user adoption programs incorporate well designed, hands-on, instructor-led training followed by an intentional plan of reinforcement over time. In addition, there needs to be an ongoing commitment and emphasis from front-line managers. Stony Point understands what it takes to get an organization to embrace Salesforce.

We can work with your team to design an effective, realistic Salesforce user adoption program that will take into your budget and time constraints.

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Change Management

A well thought out Change Management strategy, with a formal Change Management Plan, is a key component of a succesful project. A well designed instance of Salesforce is essential to success as well, but may not be enough if people aren't prepared to change. Stony Point follows the prescribed strategies and leverages the tools from the Prosci® Change Management program and their ADKAR Methodology. This program and methodology ensure that we have the best chance of success in managing both individual and organizational outcomes, and maximizing your Salesforce ROI.

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Consulting for Training Programs?

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